Refund Policy

Thank you for choosing at Ezy Delivery We value your satisfaction and strive to provide you with the best experience possible. If, for any reason, you are not completely satisfied with your purchase, we are here to help.

Refunds

Once the order is cancelled before picking the food item, we will notify you of the status of your refund. we will initiate a refund to your payment.

Non-Returnable Terms

Certain terms are non-returnable and non-refundable. These include:

  • After accepting the food item

In the unfortunate event that your food item arrives damaged, please contact us immediately. We will arrange for a replacement or issue a refund, depending on your preference and food item availability.

Processing Time

Refunds will be processed within 1 business days after we receive your order cancellation. Please note that it may take additional time for the refund to appear in your account, depending on your payment provider.

Contact Us

If you have any questions or concerns regarding our refund policy, please contact our customer support team. We are here to assist you and ensure your shopping experience with us is enjoyable and hassle-free.